Terms of Use

Welcome to our Terms of Use.

This document outlines how we collect, handle, and use your personal information while you’re using our website, www.riseupin.love. Please take a moment to review these terms to understand your rights and our obligations regarding your privacy and data protection.

WHO WE ARE

We operate as a company based in the United Kingdom. In accordance with the General Data Protection Regulation (GDPR), we are the “Data Controller” for any personal data you provide. As part of our commitment to transparency and integrity, we want to inform you about how we collect, use, and protect your personal data in compliance with legal requirements. For more information about who we are and what we do, please visit our website.

If you’re uncomfortable with any part of these Terms or our Privacy Policy, you might want to consider discontinuing use of our site. We hope, however, that you’ll find everything you need and enjoy using our services.

OUR CORE VALUES AND PROMISES

We prioritize your privacy and security. We are committed to handling your personal information responsibly and ensuring that we’re always acting in your best interest. Here’s what you can expect from us:

 • Clear Communication: We will be open and transparent about what data we collect and how it’s used, ensuring you’re always aware of why your information is needed.

 • Purpose-Driven Collection: We will only gather the data that is necessary for the services you’ve requested or agreed to, and we will not use it for any other purposes without your consent, unless required by law.

 • Accuracy: We will make efforts to keep your personal data accurate and up to date. If you notice any errors, you can inform us, and we will promptly make corrections.

 • Limited Retention: We will keep your information only as long as necessary for the purposes explained, and we will not retain it indefinitely unless required by law.

 • Security: We will safeguard your personal data and ensure its confidentiality with appropriate security measures.

 • Your Rights: We will always respect your rights regarding your personal data and will provide clear information on how you can exercise them (more on this below).

 • Responsiveness: If you have any concerns, questions, or requests regarding your data, we will address them promptly and transparently.

Our guiding principle is to treat your information with the same level of care we would expect for our own.

CONSENT AND LEGAL BASIS

We will only collect, process, and share your personal data if you have given us clear permission, or if we are legally required or permitted to do so. The law requires us to explain the basis for each data processing activity, and we have summarized these legal bases in detail at the end of this policy to make everything as clear as possible.

YOUR RIGHTS

We understand that personal data belongs to you, and we are here to help you control it. Under the law, you have certain rights regarding your data, and we are committed to making it easy for you to exercise these rights. These include:

 • Access to Your Data: You can request access to the personal information we hold about you at any time.

 • Right to Withdraw Consent: If you no longer wish to receive communications from us, you have the right to unsubscribe or opt out at any time.

 • Right to Restrict Processing: You may ask us to stop using your data, but still retain it for future reference.

 • Right to Erasure: You can request that we delete your personal data permanently, except where legal obligations require us to retain certain information.

 • Data Portability: You may request that your data be transferred to another organization.

 • Right to Lodge a Complaint: Should you feel we’ve mishandled your data, you can file a complaint with the Information Commissioner’s Office (ICO). However, we’d appreciate the opportunity to resolve any concerns directly with you first.

We take all requests seriously and aim to respond within one month. If we’re able to respond sooner, we certainly will.

HOW WE COLLECT PERSONAL INFORMATION

We may gather personal data from The User in various ways, including:

 • Through the use of cookies and similar technologies when you browse our website.

 • When you make a purchase, register for services, or sign up for communications.

 • When you interact with us via email, social media, or other forms of direct communication.

 • If you attend one of our events, online or in person, or provide us with information in person.

 • From publicly available sources such as Companies House or the electoral roll.

TYPES OF INFORMATION WE COLLECT

We may collect various types of personal information depending on your interaction with us, including:

 • Your name, contact details, and preferences.

 • Demographic information such as address, interests, or professional details.

 • Financial information when required for transactions or agreements.

 • Data from surveys or feedback to help us improve our services.

In some cases, we may collect photos or video footage with your consent, for example, at events both online and in person.

HOW WE USE YOUR DATA

We will use your personal information for a variety of purposes, including:

 • To communicate with you in response to your inquiries or requests.

 • To fulfill our contractual obligations when you purchase services or products.

 • To keep our website user-friendly and ensure its functionality aligns with your preferences.

 • To notify you about updates to our services or important changes to our business.

We may also use your information to help protect against fraudulent activity and to ensure the security of our business and services.

SHARING YOUR DATA

We will only share your personal data with third parties where necessary, such as to deliver the services you have requested or as required by law. We may share data with trusted service providers (for example, IT support) to help us run our business, but we always ensure appropriate data protection measures are in place.

We do not sell or trade your data with third-party marketers, and we’ll never share it without your express permission unless legally required.

 

DATA STORAGE AND PROCESSING

Your personal data may be stored and processed using third-party systems, which may operate outside the European Economic Area (EEA). However, we ensure that any data transferred internationally is protected in line with GDPR standards.

 

SECURITY MEASURES

We use up-to-date security technologies and protocols to protect your personal data, including encryption, secure access controls, and regular monitoring of our systems. Wherever possible, we anonymize data to ensure it cannot be traced back to you without proper authorization.

 

RETENTION PERIOD

We only retain your data for as long as it’s needed to fulfill the purpose for which it was collected, or as required by law. For instance, we may keep certain information for six years to comply with legal requirements related to contracts or financial records.

 

COOKIES

Cookies are small data files stored on your device to enhance your browsing experience. We may use cookies to analyze website traffic and help us tailor content to your needs. You can choose to accept or decline cookies when you visit our site. Our Cookie Policy provides more details on how we use cookies.

Last updated: September 2024